Terms of Service

1. The service

Sitemade is a curated product platform that helps landscape architects and designers discover, evaluate, and organize site products, and helps manufacturers list and present their catalogs. Sitemade is a discovery and reference platform only. We do not sell products, process product orders, set or negotiate pricing, or manage inventory. Any prices shown are manufacturer-provided reference figures and may change.

2. Accounts

You must provide accurate information when you create an account and keep it up to date. You are responsible for safeguarding your password and for all activity under your account. Notify us at info@sitemade.co if you suspect unauthorized use. You must be at least 16 years old and able to form a binding contract to use Sitemade.

3. Specifier accounts

Accounts for landscape architects and designers are currently free to create and use for browsing the catalog and saving products to projects. We may introduce paid specifier tiers with additional features in the future; any such tier and its terms will be presented clearly before you are charged. Free access is provided as-is, and we may change or discontinue free features over time.

4. Manufacturer subscriptions and billing

• Plans. Manufacturer listings are offered on paid subscription plans (currently Starter, Professional, and Premium), each with the product limits and features described on our pricing page.
• Payment. Subscriptions are billed in advance, monthly or annually as selected, through our payment processor, Stripe. By subscribing, you authorize recurring charges until you cancel.
• Renewal and cancellation. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. You may cancel at any time from your billing settings; access continues through the end of the period already paid for.
• Refunds. Except where required by law, payments are non-refundable, and partial periods are not prorated on cancellation.
• Price changes. We may change subscription pricing with advance notice. Changes take effect on your next renewal. Founding-partner pricing, where offered, will be honored as described at the time you accepted it.

5. Manufacturer content

Manufacturers are responsible for the accuracy, legality, and rights to the product information, images, documents, and other content they submit or that is listed on their behalf. By providing content, you grant Sitemade a non-exclusive license to host, display, and distribute it on the platform for the purpose of presenting your products. You represent that you have the rights needed to grant this license.

6. Acceptable use

You agree not to:

• Scrape, harvest, or bulk-extract catalog data except as expressly permitted.
• Misrepresent your identity, or another company’s products or affiliation.
• Interfere with, disrupt, or attempt to gain unauthorized access to the platform or its security controls.
• Use the platform to send spam or to violate any applicable law or third-party right.

7. Intellectual property

The Sitemade name, design, software, and curation are owned by Sitemade and protected by intellectual-property laws. Manufacturer trademarks, product names, and content remain the property of their respective owners. Nothing in these terms transfers ownership of either party’s intellectual property.

8. Disclaimers

Sitemade is provided “as is” and “as available.” Product data, specifications, documents, and images are supplied by or derived from manufacturers and may be incomplete, outdated, or inaccurate. You should verify product details directly with the manufacturer before specifying or purchasing. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of liability

To the fullest extent permitted by law, Sitemade will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising out of or related to your use of the platform. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months before the claim arose.

10. Termination

You may stop using Sitemade and close your account at any time. We may suspend or terminate access if you violate these terms or if needed to protect the platform or other users. On termination, the rights granted to you under these terms end, while sections that by their nature should survive (such as content licenses, disclaimers, and liability limits) will continue to apply.

11. Changes to these terms

We may update these terms as the platform evolves. When we make material changes, we will revise the date above and provide reasonable notice. Continued use after changes take effect means you accept the updated terms.

12. Contact

Questions about these terms? Email info@sitemade.co or use our contact form.